My Support Tickets
How to configure NZBGet as a download client inside Radarr or Sonarr
In order to add NZBGet as a download client go to Settings > Download client > Add >...
Default login information for pyLoad web form
The following only applies to pyLoad installs before the 19th of May 2022, for all installs after...
Google Drive / Cloud Drive / rclone
We support rclone on plans Zippy and higher, just upload your rclone.conf file to the "rtorrent"...
How to change your seedbox username and password
If you wish to change your seedbox username we have to recreate your account which will lead to...
How to check your disk or storage quota
You can see your disk quota inside ruTorrent in the progress bar on the lower left corner. Moving...
How to configure Jackett as an Indexer inside Radarr or Sonarr
In order to add a Jackett URL as an indexer go to Settings > Indexers > Add > Torznab...
How to configure Radarr or Sonarr inside Ombi
RADARR In order to add Radarr go to Settings > Movies > Radarr and use the following...
How to configure Transdrone Android App
In order to configure your seedbox inside Transdrone go to Settings > Add new server (normal,...
How to configure ruTorrent as a download client inside CouchPotato
In order to add ruTorrent as a download client go to Settings > Downloaders > rTorrent...
How to configure ruTorrent as a download client inside Radarr or Sonarr
In order to add ruTorrent as a download client go to Settings > Download client > Add >...
How to configure ruTorrent as a torrent seach provider in Sickrage or SickChill
In order to add ruTorrent go to Settings > Search Settings > Torrent Search and use the...
How to find your seedbox's IP address
Your seedbox's IP address is listed in the application dashboard. If you cannot find it there...
Lost seedbox login or FTP details
You have formatted your computer and/or deleted the email with your seedbox login information and...
Payment methods - Credit Debit card payments
We only support payments through Paypal or Bitcoin currently. If you need to pay via Bitcoin just...
Public Tracker Support
We do not support public trackers as listed in the terms of service that you have to accept...
Unable to install Jellyfin or Plex
If you are unable to install Jellyfin or Plex please check if you have installed one of them...
My Support Tickets
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