- 1. Refunds are provided on a pro-rata basis and are possible in the first 3 days from when the service was set up. Simply open a ticket and let us know why, we would rather fix any issue first.
- 2. Refunds are only possible if you have not used up more than 500 GB of upload bandwidth.
- 3. Refunds are not applicable for renewing a service and dedicated servers.
- 4. Refunds are not applicable for cryptocurrency payments.